1. Who is responsible for the data
The data controller is Devuptime, CNPJ (Brazilian company ID) 10.265.994/0001-21, located at Rua Envira, 213 – Jardim Cumbica, Guarulhos – SP, 07240-140, Brazil. For any matter about personal data, including as the channel to our data protection officer, write to desenvolvimento@devuptime.com.br.
2. What data we collect and why
Contact form
Name, email, phone or WhatsApp, company (optional), project type, the message you write and the page you sent it from. We use this data only to reply to you and discuss your project. The legal bases are your consent, given in the form's checkbox, and pre-contractual steps you requested (LGPD, art. 7, I and V).
WhatsApp, phone and email
When you click to chat on WhatsApp, call or email us, the conversation happens in those apps and is also subject to their policies (WhatsApp/Meta and your email provider). On the site, we only record that the click happened, if you allowed analytics or marketing cookies.
Access logs
Like any website, the server records the IP address, date and time of each access. We keep these logs for 6 months, as required by Brazil's Internet Civil Framework (Law 12,965/2014, art. 15), and also use them for security and abuse prevention, such as limiting repeated form submissions.
Cookies and similar technologies
Detailed in section 4. Analytics and marketing cookies are only used with your permission.
3. Who we share data with
We do not sell personal data. It only goes to companies that provide services to us, each in its role:
- Google (Google Workspace): receives and stores the emails sent through the form.
- Our hosting provider: runs the server and keeps the access logs.
- Google, Microsoft and Meta: analytics and advertising tools, only with your permission (section 4).
- Authorities: when required by law or court order.
Google, Microsoft and Meta may store data on servers outside Brazil, especially in the United States. This international transfer follows article 33 of the LGPD, based on the contractual clauses and safeguards offered by these companies.
4. Cookies
Cookies are small files the website stores in your browser. When you visit the site, you choose whether to allow analytics and marketing cookies. Without your permission, these tools are not loaded. Necessary cookies do not require permission because they only store your choice.
| Tool | Cookies | Category | Purpose | Duration |
|---|---|---|---|---|
| Cookie preference | dv_consent (local storage) | Necessary | Stores your cookie choice | 12 months if you accept; 30 days if you reject |
| Google Analytics 4 | _ga, _ga_* | Analytics | Counts visits and shows how pages are used | up to 2 years |
| Microsoft Clarity | _clck, _clsk, CLID | Analytics | Click maps and anonymous session recordings to improve the site | 1 day to 1 year |
| Google Ads | _gcl_au, _gcl_aw | Marketing | Measures ad conversions (contact through the site or WhatsApp) | up to 90 days |
| Meta (Facebook and Instagram) | _fbp, _fbc | Marketing | Measures ad results and allows ads for people who visited the site | up to 90 days |
You can change or withdraw your permission at any time in (the link is also in the footer of every page), or delete cookies in your browser settings. We use Google Consent Mode v2: until you allow it, Google tools have no permission to use analytics and advertising cookies.
5. How long we keep data
- Form contacts that do not become a contract: up to 24 months after the last contact, then deleted.
- Clients: for the length of the contract and the periods required by law, such as tax and accounting rules.
- Access logs: 6 months.
- Cookies: for the periods in the table above.
6. Your rights
Under the LGPD (art. 18), you may request at any time:
- confirmation that we process your data, and access to it;
- correction of incomplete, inaccurate or outdated data;
- anonymization, blocking or deletion of unnecessary data or data processed in breach of the law;
- data portability;
- deletion of data processed based on your consent, and withdrawal of that consent;
- information about who we share your data with and about the option not to consent.
To exercise any of these rights, write to desenvolvimento@devuptime.com.br. We reply within 15 days. You can also file a complaint with Brazil's National Data Protection Authority (ANPD) at gov.br/anpd.
7. Security
The site only works over a secure connection (HTTPS). Form messages are sent by authenticated email and are not stored in a database on the website's server. Access to the data is limited to the people who need it to serve you.
8. Minors
This website is aimed at businesses and professionals and is not intended for people under 18.
9. Changes to this policy
When we change this policy, we will update the date at the top of the page. If the change involves new analytics or marketing tools, we will ask for your cookie permission again.
This is a translation of the Portuguese version, which prevails in case of discrepancy.